Types of Cookies
By definition, a web server has no memory. Cookies help fill this void by telling the server what it knows so that the user doesn't have to remember or start navigating the site all over again. For this to happen, a hosted website you are visiting, such as our Site, transfers a cookie file of the browser on your computer’s hard drive in order to enable the website to remember who you are and your preferences. This message exchange allows the server to use this information to present you with customised pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.
Cookies serve different purposes: some are necessary to ensure optimal performance of the Platform (i.e., ‘session’ or ‘strictly necessary’ cookies), while others provide information about the Platform so that we may perform analytics or suggest additional features (i.e., ‘analytics’ or ‘tracking’ cookies).
First and foremost, as explained above, cookies help our Site and the Enel X Way Products work better so that you can have a flawless experience – like logging in easily, and moving from page to page, or from device to device, and basically allowing you to easily pick up where they left off.
Other cookies collect information about how visitors use our Platform – for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All of the data that these cookies collect is aggregated and used to improve our Platform.
There are also cookies that collect information about your browsing habits in order to make advertising delivered to you more relevant to you and your interests. These are what we often call ‘tracking’ cookies. They are usually dropped by advertising networks with our permission. They remember that you have visited our Site (and others) and this information is shared with other organisations such as advertisers.
Lastly, you should also know that when you use our Site, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It's important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.
Cookie List & Table
Category of use
We use security cookies to authenticate users, support OpenID Connect flow, prevent fraudulent use of login credentials, anti forgery token to prevent CSRF attack, protect user data from unauthorised parties.
Hold session information.
Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website or enabling different user experience for different user role or login with Google/Faceboook or payment processing. Without these cookies, the website cannot function properly.
These cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. Like User settings for heatmap, payments, customer support chat, check ou
Google Analytics and Yandex metrika are analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitor.